Lume-HR (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard any personal information you provide when visiting our website or using our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, job title, company name, and any information you provide when submitting forms or contacting us.
Technical Data: IP address, browser type, device information, and other technical data collected automatically when you visit our site.
Usage Data: Pages visited, duration of visit, and interactions with our website, including downloads.

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide our HR services.
Deliver downloadable content, training materials, or other resources.
Send newsletters or marketing communications (if you have opted in).
Improve our website and services.

3. Legal Basis for Processing

We process your personal data based on:

Consent: When you voluntarily provide information.
Contractual necessity: To provide services requested.
Legal obligations: To comply with applicable laws and regulations.

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

Trusted third-party service providers (e.g., email platforms, website hosting).

Legal authorities if required by law.

5. Cookies & Tracking

Our website may use cookies or similar technologies to improve user experience and analyse traffic. You can manage or disable cookies through your browser settings.

6. Data Storage & Security

We store personal data securely and limit access to authorized personnel only. We implement appropriate technical and organizational measures to protect your information. Data is retained only as long as necessary to provide our services or comply with legal requirements.

7. Your Rights

You have the right to:

Access, correct, or delete your personal data.
Withdraw consent for marketing communications.
Object to processing or request data portability.

To exercise these rights, please contact us at Lewis@Lume-HR.co.uk

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Last updated” date.

10. Contact Us

For any questions about this Privacy Policy or our data practices, please contact: Lewis@Lume-HR.co.uk