How do you handle client data at Lume-HR?
We take data privacy seriously. All client information is kept strictly confidential, stored securely, and never shared without permission. We use trusted tools and follow best practices to protect your business and employee data.
If you have any questions about how we handle your data, please don't hesitate to email: Shannon@lume-HR.com
I’ve never worked with an HR consultant. What should I expect?
We will always start with a introduction consultation to understand your business and HR needs as the first priority. From there, we recommend tailored solutions, like setting up policies, improving engagement, or delivering practical training.
We simplify complex HR into clear, actionable steps. Whether you need one-time support or ongoing help, we’re here when you need us.
What makes our approach to HR different from other consultancies?
At Lume-HR, we genuinely care about your people and your success. We know first-hand how overwhelming HR can be, so we’re here to make it simple, supportive, and tailored just for you.
Every business is unique, and we take the time to understand your story, your challenges, and your goals. Our passion is helping you create a workplace where your team feels valued and your business thrives.
How do your consulting packages work?
Our consulting packages are designed to give you flexible, expert HR support tailored to your business needs. You can choose between monthly subscriptions or one-off project support, depending on what works best for you.
Pick your package – Choose from our tiered plans based on the level of support you need (e.g. HR templates only, full compliance support, or hands-on training).
Get instant access – Subscription clients get immediate access to our full library of HR templates, guidance documents, and training materials.
Tailored support – Need something specific? We’ll work with you to create bespoke policies, training sessions, or HR strategies aligned with your business goals.
Ongoing help – All packages come with expert email or phone support, so you’re never left guessing.
What kind of digital HR products do you offer?
HR Template Packs –
Legally compliant and professionally written documents, including contracts, policies, disciplinary letters, absence forms, and more.
Training & Guidance Documents –
Easy-to-follow guides for managers covering a range of topics like absence management, performance issues, return-to-work meetings, and handling misconduct.
HR Toolkits –
Step-by-step resources for key HR processes such as onboarding, investigations, absence, redundancies, and appraisals.
Customisable Templates –
Most of our documents are editable so you can adapt them to suit your company branding and needs.
Can you train my team to handle HR internally?
We offer bespoke HR training programmes designed to equip your managers and internal teams with the skills and confidence to handle HR matters effectively and compliantly. Whether it’s managing absence, performance, investigations, or employee relations, we tailor each session to suit your business, sector, and team experience. Our training can be delivered:
- On-site at your business
- Remotely via video sessions
As part of a structured development plan or one-off workshops
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